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Frequently Asked Questions
Got questions? We’ve got answers! Here are some common inquiries about using MyRights2Know.
How do I start a video chat with a legal aid partner?
Tap the 'Start Video Chat' button on the main screen, select your legal situation type (Traffic Stop, Immigration, Criminal Defense, etc.), and you'll be connected with an available legal aid professional. The connection typically takes under 4 minutes.Is my location tracked?
Your location is only tracked during active video chat sessions for evidence documentation purposes. Location data is timestamped and attached to your session recording to provide context for potential legal proceedings. Location tracking stops immediately when you end the call.What happens to my video recordings?
All video chat sessions are securely recorded and encrypted in SOC 2 certified cloud storage. Recordings are accessible only to you and the legal aid partner on your case. You can download recordings from your account dashboard at any time. Recordings are never shared with third parties without your explicit consent.How much does MyRights2Know cost?
MyRights2Know offers flexible subscription plans starting with a free tier. Premium features include extended session times, priority partner connections, and unlimited recording storage. View pricing details in the app under Settings → Subscription.Can I use the app during an active police encounter?
Yes, MyRights2Know is designed for use during traffic stops, detentions, and other encounters with law enforcement. Always comply with officer instructions and inform them you are contacting legal counsel. The app provides live audio/video guidance from legal aid professionals while documenting the encounter with GPS-stamped evidence.
Need to delete your account?
To request account deletion, email: info@myrights2know.com with your account email address. We will permanently delete your account and all associated data (recordings, messages, location history) within 30 days of your request, in compliance with GDPR and CCPA regulations.
